Scratches on camera lenses can be a real source of frustration for any photography or videography enthusiast. These imperfections can occur as a result of accidents, everyday use, or even carelessness when handling the equipment. A damaged lens can significantly impair the quality of images and videos, introducing unwanted blur, distortion, or reflections.
To maintain the exceptional quality of the images captured with your Insta360 X4 , it is crucial to keep the lenses in perfect condition. This article offers practical solutions to repair scratches on your Insta360 X4 and continue capturing memorable moments with optimal clarity.

Use a Glass Polish
Why this solution works
One of the most effective ways to remove surface scratches from camera lenses is to use a polishing product specifically designed for glass. Glass Polish is an example of a high-quality product formulated to restore lens clarity without damaging it. This product contains white cerium oxide, a compound known for its gentle yet effective abrasive properties.
User Guide
- Preparation : Before you begin, make sure your camera lens is clean and dry. Use a microfiber cloth to remove any dust or dirt.
- Application : Apply a small amount of Glass Polish to a soft, lint-free cloth. A small amount is usually enough to treat a superficial scratch.
- Polishing : Gently rub the scratched area using a circular motion. It is important not to press too hard to avoid further damage to the lens.
- Cleaning : Once the scratch appears to be gone, use a clean cloth to remove all polishing residue. Examine the lens under different lights to ensure satisfactory improvement.
Benefits
- Clarity Restoration : Glass Polish effectively removes surface scratches, restoring the lens to its original transparency and ensuring sharp images.
- Versatility : This product can be used on various glass surfaces, making it a useful tool not only for camera lenses but also for other glass objects.

Contact the Insta360 Repair Center
Why choose this option
If you’re dealing with deeper scratches or prefer not to risk further damage to your camera by attempting a DIY repair, the official Insta360 Repair Center is the perfect solution. Using professionals ensures your camera will be repaired to the highest standards, using official spare parts.
Steps to follow
- Contact Customer Service : Visit the official Insta360 website for customer service contact information and instructions for shipping your camera.
- Prepare for shipment : Carefully package your Insta360 X4 according to the instructions provided by customer service. Send only the component requiring repair, unless otherwise specified.
- Please be patient : Repairs are typically completed within 7 business days of receiving your device. If a fee is involved, repairs begin once payment is received.
Benefits
- Professional Expertise : Insta360 Repair Center technicians have the experience and skills to perform high-quality repairs.
- Official Spare Parts : Using genuine spare parts ensures that your camera maintains its performance and durability.
Protect Your Insta360 X4
Importance of Lens Protectors
To prevent scratches and other damage, it is essential to use lens protectors on your Insta360 X4 . These accessories provide effective protection against external elements such as dust, scratches, and impacts. Protecting your lenses ensures that every shot remains as sharp and clear as possible.
Explore the lens cap options and other essential accessories available on the Insta360 Accessories website to ensure your gear is optimally protected.
Conclusion
Repairing a scratch on your Insta360 X4 doesn’t have to be a daunting task. Whether you choose to use a polishing product like Glass Polish or visit an official repair center, there are solutions for every situation. By taking care of your equipment, you extend its lifespan and ensure that your images and videos remain of the highest quality.
For more information on after-sales services and polishing products, please feel free to visit the sites mentioned.



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